As the role is far broader than a traditional CMO position, Berta de Pablos says it has forced the business to “think differently”, both from a marketing and recruitment perspective.
The trend for brands installing a chief growth officer rather than a CMO to lead marketing is gaining pace, with Kimberly-Clark the latest company to make the switch when it brought former Johnson & Johnson marketer Alison Lewis on board.
At the beginning of the year, Mars Wrigley made a similar move. But rather than being a direct replacement for the CMO position as is often the case, the chief growth officer role at Mars is positioned slightly differently.
“The traditional CMO roles I have done were much more focused on brand communication – the brand’s point of view on the world and how the brand shows itself – versus now using the brand as a tool for growth,” says Berta de Pablos, who took on the role in January.
“[It’s about] orchestrating and driving different things from the first interaction on digital, to an interaction in-store, to driving a search campaign. It’s much broader in scope because it’s about reaching more consumer touchpoints.”
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